We help to boost the happiness of young people in Quebec by serving as a leading resource for them and their parents.
Thank you for your trust,
Thank you for your support.
As we look back on the past year, our memories are inevitably coloured by the current public health crisis. As this impact report is about to go to press, Quebec is still under lockdown and the number of distress situations continues to grow. The gains we have made are fragile and our lives can be turned upside down in the blink of an eye! As a result, we must focus on the essentials as we look back on the past 12 months with a clear-eyed gaze. More than anything else, human concerns must be our top priority in these difficult times. We would also like to acknowledge the hard work of so many people who have championed the cause of Tel-jeunes and LigneParents. Above and beyond the words we choose and the statistics and figures we cite, we would all do well to remember that these men and women respond with empathy and kindness, day in and day out, to the calls of young people and their parents and, in so doing, provide valuable support to thousands of families across Quebec. Each call, email, text message or online chat is first and foremost an exchange, a one-time relationship forged between two human beings. So let's set all the technology aside and concentrate on the most important aspect of our services: human relationships. First and foremost, we would like to thank the counseling team, who lie at the very heart of our organization, as well as all those who play less central roles. We also extend a very warm thank-you to our partners, donors, sponsors and friends of the cause—everyone who supports our organization and who believes, as we do, that each of us can make a difference in other people's lives.
Céline Muloin, chair and executive director of Generations and of the Fondation Tel-jeunes
Stéphane Fillion, chair of the Generations board of directors
Suzanne Gendron, chair of the Fondation Tel-jeunes board of directors
Over the past year, Tel-jeunes' counselors tapped into their reserves of professionalism, sensitivity and dedication in their dealings with thousands of young people who needed help dealing with the ups-and-downs of adolescence.
Giving young people an opportunity to flourish also means giving their parents the tools they need. That's why LigneParents' counselors are always there to listen and to allay Quebec parents' doubts and fears whenever they need to think things over or talk to someone.
The money raised during the major fundraising campaign for 2017-2021 had a number of concrete and significant impacts. One of them was a large-scale technological renewal of our counseling services, which migrated to an omni-channel cloud platform. That made it possible to work from home during the COVID-19 crisis and to maintain our counseling services in response to the thousands of young people and parents who need our support and assistance, now more than ever. This campaign is expected to reach its target in late 2021, as initially planned. In December 2019, the Tel-jeunes Foundation team confirmed it had reached its fundraising target and conducted a thank-you tour for its leading donors.
Tel-jeunes is involved in young people's daily lives. Whether at school, in social and traditional media or online, the team seeks to pass along relevant information, reminding teenagers that they are not alone and that the Tel-jeunes team is always available for any questions they may have.
In Quebec schools, the COVID-19 crisis brought Tel-jeunes' training activities to an abrupt halt. It should be noted, however, that prior to this interruption, Tel-jeunes' training services managed to meet with 14,700 young people and 2,500 school staff members!
Among the initiatives of the 2020-2021 Youth Committee is the 100 Differences website and the supporting educational videos. In this one, Ornella debunks stereotypes and prejudices.
ON PARLE DE SANTÉ MENTALE is an educational web series on mental health for teenagers. Its content was developed in collaboration with Tel-jeunes' experts.
The president and executive director of the Tel-jeunes Foundation, Céline Muloin, would like to extend a special thank you to the donors and partners who enabled us to increase our response rate to Quebec youth and parents during the COVID-19 crisis.